FAQs

We offer commercial financing for orders above $1000. Each product listing includes a convenient financing link, and you can also explore all of our financing options under Tents and Inflatables Financing. Please note that we partner with a trusted third-party financing company. Once your application is approved, they will provide the funding for your order, and you’ll make payments directly to them.

Yes, QuickSpark and Clicklease offer financing tailored for startups and businesses with diverse credit profiles, featuring low monthly payments and quick approvals.

Our financing partners offer quick approvals—often within hours—ensuring you can acquire the equipment you need without delays.

We occasionally run free shipping promotions on select products. Typically, however, shipping costs are additional. Your shipping rate will be calculated in your cart or during checkout, based on your order details, location, and preferred shipping method.

Yes, we provide shipping across North America via parcel or freight, ensuring all applicable taxes, fees, and duties are accounted for. For international orders outside North America, we can ship to a U.S. freight forwarder of your choice. Please keep in mind that some exclusions may apply.

You can easily check your estimated delivery date by tracking your order online. Simply visit https://tentandtablecom.aftership.com/ for the latest updates.

While Tentandtable is not directly responsible for damages during shipping, we are committed to supporting you through the freight claims process. The freight company is responsible for ensuring your order arrives in good condition, and we encourage customers to inspect their shipment upon delivery and file any necessary claims with the carrier for damages or shortages.

Yes, we can accommodate customer-arranged freight pickups. The carrier must provide a Bill of Lading, and a small fee applies for additional paperwork with non-contracted shipping companies.

Absolutely! You can pick up your order at our Buffalo, NY Distribution Center by scheduling a prepaid pickup between 2:00 PM and 5:00 PM, with no extra packaging fees for loading onto your truck or trailer.

We want you to be satisfied with your purchase! Returns are accepted within 30 days of receipt, with a 25% restocking fee and return shipping costs covered by the buyer. Items must be unused, and custom-manufactured products are non-returnable.

For Additional Information, please visit our Shipping Information page.

Tentandtable offers up to a 1-year limited warranty on select products, including inflatables (excluding Zorb Balls), floor dryers, inflatable blowers, party tent tops, frames, and sidewalls, as well as tables and chairs. Other products, such as inflatable accessories and certain tent parts, have a 30-day limited warranty. Zorb Balls are covered by a 72-hour limited warranty.

No, used, warehouse sale, or demo products carry no warranty of any kind. All sales for these items are final and sold "as-is," with no exchanges or returns allowed.

No, the warranty does not cover normal wear and tear or damage caused by overuse or misuse. If damage is found to be due to overloading or improper use during inspection, it will not be covered under the warranty.

Tentandtable is not the manufacturer of the products it sells. The company honors the limited warranty provided by the original manufacturer within the specified timeframes for each product category.

No, the warranty becomes void if the product is repaired by any repair agency not approved by Tentandtable or if the product is packed wet.

For Additional Information, please visit our Shipping Information page.